At High Cratfy, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

  • Name, billing/shipping address, email address, and phone number.
  • Payment details (processed securely through third-party gateways, we do not store card information).
  • Order history and communications with our support team.

2. How We Use Your Information

  • To process and deliver your orders.
  • To communicate order updates and tracking details.
  • To improve our products, website, and customer experience.
  • To comply with legal obligations (tax, accounting, fraud prevention).

3. Data Protection & Security

  • Payments are processed via secure, encrypted gateways.
  • We take appropriate technical and organizational measures to protect your personal data.
  • Your information is never shared, rented, or sold to third parties.

4. Cookies & Analytics

  • Our website uses cookies to enhance browsing and analyze traffic.
  • You can disable cookies in your browser settings at any time.

5. Data Retention
We keep your data only as long as necessary to fulfill your orders, comply with legal requirements, or improve our services.

6. Your Rights

  • You can request access, correction, or deletion of your personal data at any time.
  • To exercise these rights, please contact us at [email protected].

7. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be published on this page.